I’ve been coaching the beauty industry for over fifteen years. And in that time, I have deliberately taken the focus away from marketing and placed more on helping salon...

If you’re running an incentive programme to motivate employees to higher productivity and client retention (and I recommend you do), then it’s important to establish...

The question of whether to stock one or more skincare ranges is an important one and needs to be answered from a business assessment, not from an emotional one. In other words,...

PLUS 3 strategies you can put in place immediately to test yourself out

Bit of a leading question hey? Of course, they’re made! If only great leaders were born that way,...

I received a question from Shanara Nettlefold from Indulge Beauty Co. on the Morning Peninsula in Victoria, and as it’s about something many struggles with, I thought I...

It seems that every year, your holiday season revenue is affected more and more. More salons are reporting dropping December revenue figures and more salons are reporting a...

From a Great Therapist to a Salon Business Owner

At the present, you’re a beauty salon, skin clinic or medspa owner. But it probably didn’t start that way. Most...

I’ve never worked harder in my life than in the past 6 months, (at the time of writing this blog, March to September 2020), but not the kind of work you’re probably...