An Open Letter to Skin Clinic and Beauty Salon Owners - My Personal and Professional Update.
Brigitte Benge
TAKE ME TO THE LETTER! A CONSISTENTLY PROFITABLE
Skin Clinic or Beauty SalonÂ
IS NOT BUILT ON LUCK
—IT’S BUILT ON STRATEGY AND NUMBERS.Â
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The 9 Most Important Industry Benchmarks to Follow in 2025
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You Shouldn't be the Only One Hitting Targets
Build a team that drives retention, revenue and results — so your business no longer depends on you to bring in most of the revenue.
The High Performance Therapist Academy – Self-Study is a proven system used by top-performing clinics and salons to dramatically improve therapist productivity and client outcomes — without burning out the owner or the team.
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Use client intel like pros — extracting every insight from the New Client Consultation Form and transitioning seamlessly into the Skin Consultation.
- Create and confidently sell full skin prescriptions — no pushy tactics, just genuine care and proven strategies.
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Follow up like it matters — because it does. Clients don’t slip through the cracks anymore.
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Sell treatment courses with confidence — moving clients from one-offs to real results.
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Master the rebooking conversation — turning uncertainty into commitment, naturally.
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Upsell and cross-sell with ease — increasing client value while improving their outcomes.
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Skyrocket their productivity — past students are hitting $170–$300 per hour by applying this system.
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Work strategically, not reactively — so your clients win, your team wins, and your business thrives.
Hi, I'm a business builder, retention expert, high performance magician, and strategist.
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Equally I am...Â
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A dreamer, mum to 2 amazing boys (men really), dog lover (cats are ok), chicken soup addict.
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Like a story? I have a good one âž”
How Brigitte Transformed My Business and Skyrocketed Client Retention!
When I first started working with Brigitte Benge, my business was primarily a laser clinic—focused on hair removal, competing in a price-driven market, and struggling with profitability. While we offered laser facials, they weren’t performing, and client retention was nearly nonexistent. I knew we had to shift, but I had no idea how to make it happen.
With Brigitte’s coaching, we completely transformed into high-performance skin clinics. Brigitte trained me and my team to not only deliver extraordinary results but also build strong client loyalty. The difference has been life-changing—we're highly profitable, our retention skyrocketed, our results speak for themselves, and the business is thriving in ways I never thought possible. Looking back, it’s the best decisions I’ve ever made.
If you want real, lasting success in this industry, working with Brigitte is hands down the best decision you’ll make."*
Vicky Chakkour,Â
VC Dermal Berwick and Camberwell, Victoria, Australia
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Is there anything worse than clicking on a blog with a juicy headline, only to find a whole lot of fluff and zero real answers? You’re ready for the good stuff—only to be met with rambling filler that could’ve been written by your left-field cousin, Bertha. Not here. Every post I write is packed with real, usable strategies that actually make a difference in your business. No wasted words, no empty promises—just practical tips you can apply right away. So if you're ready for the good stuff, go on with your bad self... click a blog and get reading.
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